(Authomatic Translation)


In compliance with the information duty provided in the Andorran Law 29/2021, of october 28th, qualified of Personal Protection Data (LQPD), the following general information data of this website are provided below. :

The ownership of this website, imporexandorra.com, (hereinafter, Website) is held by: IMPOREX S.A., with trade number: 908860F and registered in Escaldes-Engordany, and the contact details of the same are:

Address: Carrer San Antoni ,5 , Pral.B, ad700, Escaldes-Engordany – Principality of Andorra
Contact telephone: (+376) 804 245
WhatsApp: (+376) 604 244
Contact email: info@imporexandorra.com


The object of the conditions: The Website

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access to and use of the Website. For the purposes of these Conditions, the Website shall be understood as: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter, Contents) and all those online services or resources that may be offered to Users (hereinafter, Services).

IMPOREX S.A. reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated. The User acknowledges and accepts that at any time that IMPOREX S.A. may interrupt, deactivate and / or cancel any of these elements that are integrated into the Website or access them.

Access to the Website by the User is free and, as a general rule, is free without the User having to provide a consideration to enjoy it, except for the cost of connection through the telecommunications network provided by the access provider that the User has contracted.

The use of any of the Contents or Services of the Website can be done through the subscription or prior registration of the User.

The User

The access, navigation and use of the Website, as well as the spaces enabled to interact between the Users, and the User and IMPOREX S.A., such as comments and / or blogging spaces, confers the condition of User, so they are accepted, from the beginning of the navigation through the Website, all the Conditions established herein,  as well as its subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be. Given the relevance of the above, the User is recommended to read them each time he visits the Website.

The Website of IMPOREX S.A. provides a great diversity of information, services and data. The User assumes his responsibility to make correct use of the Website. This responsibility shall extend to:

  • A use of the information, Contents and / or Services and data offered by IMPOREX S.A. without being contrary to the provisions of these Conditions, the Law, morality or public order, or that in any other way may involve injury to the rights of third parties or the operation of the Website itself.
  • The veracity and legality of the information provided by the User to the forms issued by IMPOREX S.A. for access to certain Content or Services offered by the Website. In any case, the User will immediately notify IMPOREX S.A. of any fact that allows the improper use of the information registered in these forms, such as, however, theft, loss, or unauthorized access to identifiers and / or passwords, in order to proceed to its immediate cancellation.

IMPOREX S.A. reserves the right to withdraw all comments and contributions that violate the law, respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, spamming, that attempt against youth or childhood, order or public safety or that, in its opinion, are not suitable for publication.

In any case, IMPOREX S.A. will not be responsible for the opinions expressed by Users through comments or other blogging or participation tools that may exist.

The mere access to this Website does not imply any type of commercial relationship between IMPOREX S.A. and the User.

Always in compliance with current legislation, this IMPOREX S.A. Website is addressed to all persons, regardless of age, who can access and / or browse the pages of the Website.


IMPOREX S.A. does not guarantee the continuity, availability and usefulness of the Website, nor of the Contents or Services. IMPOREX S.A. will do everything possible for the proper functioning of the Website, however, it is not responsible or guarantees that access to this Website will not be uninterrupted or that it is free of error.

Nor is it responsible or guarantees that the content or software that can be accessed through this Website, is free of error or causes damage to the computer system (software and hardware) of the User. In no case will IMPOREX S.A. be responsible for losses, damages or losses of any kind arising from access, navigation and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.

IMPOREX S.A. is also not responsible for any damages that may be caused to users due to improper use of this Website. In particular, it is not responsible in any way for any falls, interruptions, lack or defect of telecommunications that may occur.

Respecting the provisions of current legislation, IMPOREX S.A. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.


Laws incorporating this privacy policy

This privacy policy is adapted to current Andorran and European regulations on the protection of personal data on the internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).
  • The Andorran Law 29/2021, of october 28th, qualified of Personal Protection Data (LQPD)

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected through the various means of data collection of the Company, is: IMPOREX S.A., with trade number: 908860F. The contact details are as follows:

Address: Carrer San Antoni ,5 , Pral.B, ad700, Escaldes-Engordany – Principality of Andorra
Contact telephone: (+376) 804 245
WhatsApp: (+376) 604 244
Contact email: info@imporexandorra.com

Registration of Personal Data

Personal data requested by IMPOREX S.A. , by means of employees, telematic forms or web pages belonging to the Company, will be introduced in an automated file under the responsibility of the Data Controller, in order to facilitate, expedite and fulfill the commitments established between IMPOREX S.A. and the person who forwards the data to the User, or the maintenance of the relationship established at the time of the transfer of the data by the latter, or to attend to a request, procedure or consultation.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the LQPD:

  • Principle of legality, loyalty and transparency: the consent of the User will be required at all times after completely transparent information on the purposes for which personal data are collected.
  • Principle of purpose limitation: personal data will be collected for determined, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up-to-date.
  • Principle of limitation of the conservation period: personal data will only be kept in such a way as to allow the identification of the User for the time necessary for the purposes of the treatment.
  • Principle of integrity and confidentiality: personal data will be treated in a way that guarantees security and confidentiality.
  • Principle of proactive responsibility: the controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data that are treated in IMPOREX S.A. are only identifying data. Under no circumstances are special categories of personal data processed.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. IMPOREX S.A. undertakes to request the express and verifiable consent of the User for the processing of his personal data for one or more specific purposes.

The User has the right to withdraw consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the website.

In the cases in which the User has or can provide their data through forms to make inquiries, request information, commercial orders or for reasons related to the content of the Website, you will be informed in the event that the Completion of any of them is mandatory due to the fact that they are essential for the correct development of the operation carried out.

Purposes of the processing for which the personal data are intended

Personal data is collected and managed by IMPOREX S.A. in order to be able to facilitate, expedite and fulfill the commitments established between IMPOREX S.A. and the User or the maintenance of the commercial relationship that is established in the forms that the latter fills in or to attend to a request or consultation.

Likewise, the data may be used for commercial, personalization, operational and statistical purposes, and activities specific to the corporate purpose of IMPOREX S.A. , as well as for the extraction, storage of data and marketing studies to adapt the content offered to the User, as well as to improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed of the specific purpose or purposes of the processing for which the personal data will be used; that is, the use or uses that will be given to the information collected.

Recipients of personal data

Some of the personal data provided by the User for commercial, promotional and marketing purposes, are stored in a CRM external to IMPOREX S.A. contracted to the company Bitrix24. The data is hosted on Amazon Web Services servers located in Germany. For more information on the processing of this data and security measures, you can consult the following links: https://www.bitrix24.es/security/ https://www.bitrix24.com/privacy/sla.php

Some customer data will be transferred to an external company in charge of the accounting tasks of IMPOREX S.A., for commercial, accounting and invoicing purposes. IMPOREX S.A.

Personal data of minors

In accordance with the provisions of the LQPD, only those over the age of 16 may give their consent to the lawful processing of their personal data by IMPOREX S.A. In the case of a child under the age of 16, the consent of the parents or guardians will be required for the treatment, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

IMPOREX S.A. undertakes to take the necessary technical and organizational measures, depending on the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent accidental or accidental destruction or loss or alteration. Personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted.

However, due to the fact that IMPOREX S.A. cannot guarantee the unavailability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to communicate to the User without undue delay when a breach of the security of personal data that is likely to pose a high risk to the rights and freedoms of individuals. Pursuant to the provisions of article 4 of the LQPD, a breach of the security of personal data is understood as any breach of security that results in the accidental, illegal or unlawful destruction, loss or alteration of personal data transmitted, stored or processed by ‘otherwise, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform us of the guarantee by means of a legal or contractual obligation that this confidentiality is respected by its employees, associates, and anyone to whom the information is made accessible.

Data custody period

The personal data of the User will be processed while the contractual relationship and the commercial and business relations are valid, or as long as the validity of the consent granted for the specific purposes referred to above is maintained.

Upon termination of the contractual relationship or revocation of the consent granted, the data that are not necessary for the purposes for which they were collected will cease to be processed and will only be kept, exclusively, to comply with the legal obligations imposed on IMPOREX S.A., and for the formulation, exercise or defense of claims, during the period of prescription of the actions derived from the contractual relations subscribed.

Rights arising from the processing of personal data

The User has over IMPOREX S.A. and may, therefore, exercise before the Data Controller the following rights recognized in the LQPD:

  • Right of access: It is the right of the User to obtain confirmation of whether or not IMPOREX S.A. is processing your personal data and, if so, to obtain information about your specific personal data and the treatment that IMPOREX S.A. has carried out or carries out, as well as, among others, the information available on the origin of these data and the recipients of the communications made or planned.
  • Right of rectification: It is the right of the User to modify their personal data that turn out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
  • Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his consent to the treatment and it has no other legal basis; the User opposes the processing and there is no other legitimate reason to continue with it; the personal data have been processed unlimitedly; personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Controller, taking into account the available technology and the cost of its application, shall take reasonable steps to inform the controllers who are processing the personal data of the data subject’s request to delete any link to these personal data.
  • Right to restriction of processing: It is the right of the User to limit the processing of your personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of the personal data; the treatment is illegitimate; the Data Controller no longer needs the personal data, but the user needs it to make claims; and when the user has objected to the treatment.
  • Right to data portability: In the event that the processing is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and transmit them to another data controller. Whenever technically possible, the controller shall transmit the data directly to this other controller.
  • Right of opposition: It is the right of the User that the processing of their personal data is not carried out or the treatment by IMPOREX S.A. is ceased.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the right of the User not to be subject to an individualized decision based solely on the automated processing of your personal data, including profiling, existing unless otherwise established by current legislation.

Thus, the User may exercise their rights by written communication addressed to the Responsible for the treatment with the reference “Web personal data imporexandorra.com”, specifying:

Name, surname of the user and copy of the IND or PASSPORT. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the IND or PASSPORT may be replaced by any other means valid in law that proves the identity.

Request with the specific reasons for the request or information to which you want to access.

  • Address for the purposes of notifications.
  • Date and signature of the applicant.
  • Any document that proves the request you make.

This request and any other attached document can be sent to the following address and/or email and/or Whatsapp:

Address: Carrer San Antoni ,5 , Pral.B, ad700, Escaldes-Engordany – Principality of Andorra
Contact email: info@imporexandorra.com
WhatsApp: (+376) 604 244

Links to Third Party Websites

The Website may include hyperlinks or links that allow access to web pages of third parties other than IMPOREX S.A., and that therefore are not operated by IMPOREX S.A. The owners of these websites will have their own data protection policies, and will be themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or violation of the regulations in force in the way personal data are being processed, he will have the right to effective judicial protection to file a claim with a control authority, in particular, in the State where he has the habitual residence, the job or the place of the alleged infringement. In the case of Andorra, the supervisory authority is the Andorran Agency for Data Protection (https://www.apda.ad).

Acceptance and changes to this privacy policy

The User must have read and complied with the conditions on the protection of personal data contained in this Privacy Policy, as well as accepting the processing of his personal data so that the Data Controller can proceed with the form, during the deadlines and for the purposes indicated. Use of the Website constitutes your acceptance of the Privacy Policy.

IMPOREX S.A. reserves the right to modify its Privacy Policy, in accordance with its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Andorran Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User consult this page periodically to keep abreast of the latest changes or updates.

This Privacy Policy was updated on 17/05/2022 to adapt to Law 29/2021 of Andorra, of 28 October, qualified as protection of personal data (LQPD) of Andorra.


Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – on the different devices that can be used to navigate – so that the server remembers certain information that later and only the server that implemented it will read. Cookies make navigation easier, make it friendlier, and do not damage the navigation device.

Cookies are automatic procedures for collecting information regarding the preferences determined by the User during the visit to the Website in order to recognize him as a User, and personalize his experience and use of the Website, and can also, for example, help identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time you have been on the Website and the sites visited just before and after. However, no cookie allows it to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the user to personally give this information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will be applicable to them. In this sense, to use them, the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered by an affirmative and positive decision, before the initial, removable and documented treatment.

Own cookies

They are those cookies that are sent to the User’s computer or device and managed exclusively by IMPOREX S.A. for the best functioning of the Website. The information that is collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow the User to be recognized as a recurring visitor to the Website and to adapt the content to offer content that fits their preferences.

Third-party cookies

They are cookies used and managed by external entities that provide IMPOREX S.A. with services requested by it to improve the Website and the user experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyze navigation information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the user accesses, the number of users who access, the frequency and recidivism of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users a Content and / or service of optimal quality. In any case, the information is collected anonymously and reports of trends of the Website are prepared without identifying individual users.

The entity(s) in charge of providing cookies may transfer this information to third parties, provided that it is required by law or that it is a third party that processes this information for these entities.

Social Media Cookies

IMPOREX S.A. incorporates social network plugins, which allow access to them from the Website. For this reason, social media cookies can be stored in the User’s browser. The owners of these social networks have their own data protection and cookie policies, and they themselves are, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about cookies and, where appropriate, the processing of their personal data. For informational purposes only, the following are the links where you can consult these privacy and/or cookie policies:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx